hoha trips · legal
terms.
what you can expect from hoha trips, and what i expect back.
last updated: 15 september 2026
who you are dealing with
this site is operated by natalia hohagen, trading as hoha trips. contact: hohatrips@gmail.com. using the site means you accept these terms.
your account
a free hoha account saves places and sorts them into your own lists. keep your sign-in secure and use a real email address you control. you are responsible for what happens under your account.
the hoha list membership
membership is a recurring subscription. members get every place and every list, the full map, the full what's cooking and spill. it renews automatically until you cancel it. see the refund policy.
city guide pre-orders
a pre-order is a one-off purchase of a digital guide that isn't out yet. you get an email when the guide is out, and it appears in your account. pre-orders are separate from membership.
custom edit
the custom edit is a fixed-price personal guide. i confirm availability and timing after your brief. payment is split: 50% deposit once availability is confirmed, 50% before final delivery.
concierge
concierge is priced per trip. timing, price and cancellation terms are confirmed in writing before you pay anything.
acceptable use
member content is for your own use. do not scrape, resell, republish or bulk-export the list, the guides or the map data, and do not share account access.
editorial information changes
these are recommendations, and the booking is on you. places close, move, change chefs and change prices. opening hours, dates and map positions are best-effort and can be out of date, so check with the venue before you travel for it.
intellectual property
the writing, photography, guides, lists and design belong to natalia hohagen. buying a guide or a membership gives you a personal license to read and use it. passing it on isn't included.
ending an account
you can stop at any time by canceling your membership and asking for your account to be deleted. i can suspend or close an account that breaches these terms. any refund remains subject to the refund policy and mandatory consumer law.
governing law
these terms are governed by french law and the courts of france, save that mandatory consumer protections in the customer's country remain unaffected.